Terms & Conditions of Sale

Version of 25 July 2026

Courtesy translation provided for convenience; in the event of any discrepancy, the French version prevails.

Article 1. Seller identity

Origine Paris, a French simplified joint-stock company (SAS) with a share capital of €1,000, registered with the Paris Trade and Companies Register under number 102 147 352, VAT number FR 56 102147352, registered office: 231 rue Saint-Honoré, 75001 Paris, France. Contact: contact@origineparis.com.

Origine Paris designs and sells fine jewellery in recycled 18-carat gold set with certified laboratory-grown diamonds. Creations are offered for sale at appointments (in person, by video call or by telephone) and, for the pieces listed there, online at origineparis.com. Origine Paris has no permanent boutique open to the public; appointments are arranged on request.

Article 2. Scope

These terms and conditions of sale (the “Terms”) apply to all sales concluded by Origine Paris with consumers: orders placed online at origineparis.com, distance orders concluded following an appointment (video call, telephone, e-mail) and orders concluded at an in-person appointment, whether for collection pieces or bespoke creations.

Placing an order implies full acceptance of these Terms, brought to the customer’s attention before ordering: an acceptance box for online orders, and transmission together with the quotation for other orders. The applicable Terms are those in force on the date of the order.

Article 3. Orders

3.1. Online orders

For pieces offered for purchase online, the customer selects the piece(s), reviews the basket, enters their details and addresses, chooses a delivery method, accepts these Terms and confirms the order by proceeding to payment. Before final validation, the customer may check the order details and total price and correct any errors.

The sale is concluded when Origine Paris sends the order confirmation by e-mail, subject to actual receipt of payment. Origine Paris may decline an order on any legitimate ground (unavailability of the piece, payment incident or suspected fraud, request falling under Article 3.3); the customer is then informed and fully refunded.

3.2. Orders by appointment or on quotation

For bespoke creations, personalisation and any order concluded following an appointment, the team assesses the technical and ethical feasibility of the project and then issues a quotation. No firm order may be placed without written confirmation by both parties.

3.3. Right of refusal

Origine Paris refuses any request to reproduce or imitate a protected design belonging to another house or designer, any technically unfeasible request, and any request contrary to its ethical values.

Article 4. Intellectual property and creative ethics

All drawings, sketches, models, visuals and designs created by Origine Paris remain its exclusive intellectual property. The purchase of a piece transfers ownership of the physical piece only, to the exclusion of any rights over the drawings and designs. The customer may not, under any circumstances, use, reproduce or pass on to a third party Origine Paris’s drawings, models or designs, in particular with a view to manufacture by a third party.

Article 5. Bespoke and personalised pieces

A piece is bespoke or personalised where it involves any form of personalisation: engraving, changes to dimensions, size or materials, adaptation of a design, or an entirely new creation.

In accordance with Article L. 221-28, 3° of the French Consumer Code, the right of withdrawal does not apply to goods made to the consumer’s specifications or clearly personalised. The customer is informed of this before ordering and, for online orders of a personalisable piece, at the time of personalisation.

Article 6. Right of withdrawal (distance sales of non-personalised pieces)

6.1. Scope

The right of withdrawal applies to non-personalised collection pieces ordered at a distance: online orders on origineparis.com, or orders concluded at a distance following an appointment by video call, telephone or e-mail. It does not apply to bespoke or personalised pieces (Article 5).

6.2. Period and exercise

The customer has fourteen (14) calendar days from receipt of the piece (by the customer or a third party designated by them) to withdraw, without having to give any reason. Withdrawal is exercised by an unambiguous statement sent to contact@origineparis.com, stating the name and order reference, or by using the model form appended to these Terms.

6.3. Returning the piece

The piece must be returned without undue delay and at the latest within fourteen (14) days of notification of the withdrawal, in its original condition: unworn, without any sign of use, in its Origine Paris case, together with the certificate of authenticity and all documents provided. The costs and risks of the return are borne by the customer; an insured shipment with signature on delivery is strongly recommended. Return address: Origine Paris, 231 rue Saint-Honoré, 75001 Paris, France.

6.4. Refund

Origine Paris refunds all sums paid, at the latest within fourteen (14) days of notification of the withdrawal, using the same means of payment as the order. The refund may be deferred until the piece has been recovered or the customer has provided proof of shipment, whichever occurs first.

6.5. Diminished value

The customer may handle the piece to the extent necessary to establish its nature and characteristics, as they could have done at an appointment. The customer may be held liable for any diminished value resulting from handling beyond this; the corresponding amount may be withheld from the refund.

6.6. Goodwill exchanges

Beyond the statutory withdrawal period, Origine Paris may accept, as a commercial gesture and without being under any obligation to do so, the exchange of a collection piece for a piece of equal or higher value, for any request made within thirty (30) calendar days of receipt.

Article 7. Prices and payment

7.1. Prices

Prices are expressed in euros, all taxes included. For deliveries outside the European Union, any customs duties, import taxes and administrative fees remain payable by the customer. Prices displayed on the site may be changed at any time; the piece is invoiced at the price in force on the date of the order.

7.2. Quotations

Quotations are valid for fifteen (15) calendar days from issue. Until the order is confirmed, the price may be adjusted to reflect movements in precious-metal prices; once the order is confirmed, the price is firm.

7.3. Online payment

Online orders are paid in full at the time of order, using the payment methods offered at checkout (bank cards and the site’s secure payment solutions). Transactions are secure and subject to strong authentication where applicable. Origine Paris never has access to full card data.

7.4. Payment on quotation

For orders on quotation: a deposit of 30% of the total amount is payable on confirmation of the order to start production; the 70% balance is paid before delivery or hand-over of the piece. For bespoke creations, the deposit is non-refundable once production has started. Production begins only after actual receipt of the deposit.

Article 8. Production, lead times and delivery

8.1. Made to order

All pieces are made to order; Origine Paris holds no stock. Production takes approximately 8 to 12 weeks for collection pieces; for bespoke creations, the lead time is determined case by case and confirmed in writing. Dispatch takes place within 48 to 72 working hours of completion of the piece.

8.2. Delivery date

The delivery date or deadline is notified to the customer at the latest in the order confirmation, taking account of the production time of the piece. If it is exceeded for reasons other than force majeure, the customer may, after requiring Origine Paris in writing to deliver within a reasonable additional period without success, cancel the order under the conditions of Articles L. 216-6 et seq. of the French Consumer Code; the sums paid are then refunded at the latest within fourteen (14) days.

8.3. Delivery methods

Delivery is made, at the customer’s choice: by hand at a dedicated appointment (France), or by secure shipment via specialised carriers, with signature required on receipt and insurance to the declared value (France, Europe, worldwide). Delivery is free of charge. Detailed terms appear on the “Shipping and returns” page.

8.4. Transfer of risk and receipt

Risk passes to the customer when the customer, or a third party designated by them, takes physical possession of the piece. If the parcel is damaged, the customer should refuse it or note explicit reservations with the carrier, and contact Origine Paris within 48 hours with photographs; Origine Paris handles the claims process with the carrier.

Article 9. Statutory warranties

All pieces benefit from the legal warranty of conformity (Articles L. 217-3 et seq. of the French Consumer Code) and the warranty against hidden defects (Articles 1641 et seq. of the French Civil Code). Information box required by Article D. 211-2 of the French Consumer Code (translation):

Consumers have a period of two years from delivery of the goods to obtain implementation of the legal warranty of conformity where a lack of conformity appears. During this period, the consumer is only required to establish the existence of the lack of conformity, and not the date of its appearance.The legal warranty of conformity entitles the consumer to repair or replacement of the goods within thirty days of their request, free of charge and without major inconvenience. If the goods are repaired under the legal warranty of conformity, the consumer benefits from a six-month extension of the initial warranty. If the consumer requests repair but the seller imposes replacement, the legal warranty of conformity is renewed for a period of two years from the date of replacement of the goods.The consumer may obtain a reduction of the purchase price while keeping the goods, or terminate the contract and obtain a full refund against return of the goods, if: 1° the professional refuses to repair or replace the goods; 2° repair or replacement takes place more than thirty days later; 3° repair or replacement causes major inconvenience for the consumer, in particular where the consumer definitively bears the costs of taking back or removing the non-conforming goods, or the costs of installing the repaired or replacement goods; 4° the lack of conformity persists despite the seller’s unsuccessful attempt to bring the goods into conformity.The consumer is also entitled to a price reduction or to termination of the contract where the lack of conformity is so serious as to justify immediate price reduction or termination, without being required to request repair or replacement first. The consumer is not entitled to termination of the sale where the lack of conformity is minor.Any period during which the goods are immobilised for repair or replacement suspends the remaining warranty period until delivery of the restored goods. The rights described above result from Articles L. 217-1 to L. 217-32 of the French Consumer Code. A seller who obstructs the implementation of the legal warranty of conformity in bad faith is liable to a civil fine of up to €300,000, which may be increased to 10% of average annual turnover (Article L. 241-5 of the French Consumer Code).The consumer also benefits from the legal warranty against hidden defects under Articles 1641 to 1649 of the French Civil Code, for two years from discovery of the defect. This warranty entitles the consumer to a price reduction if the goods are kept, or to a full refund against return of the goods.

Any technical work on a piece by a third party not approved by Origine Paris (resizing, repair, transformation) may result in the loss of warranty cover for the damage arising from it. Origine Paris offers a care, cleaning and refurbishment service on request.

Article 10. Personal data

The customer’s personal data is processed in accordance with the privacy policy available on the site, in compliance with the General Data Protection Regulation (GDPR). The customer has, in particular, rights of access, rectification, erasure and objection, which may be exercised at contact@origineparis.com.

Article 11. Complaints, mediation and disputes

Any complaint may be sent to contact@origineparis.com. In accordance with Articles L. 612-1 et seq. of the French Consumer Code, after first raising the matter in writing with Origine Paris, consumers may use, free of charge, the following consumer mediator: CM2C (Centre de la Médiation de la Consommation de Conciliateurs de Justice), 49 rue de Ponthieu, 75008 Paris, France, contact@cm2c.net, +33 1 89 47 00 14. Disputes may be filed directly on the mediator’s platform: https://www.cm2c.net. Consumers may also use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr.

These Terms are governed by French law. Failing amicable resolution, disputes are brought before the competent courts under ordinary rules.

Appendix. Model withdrawal form

(Please complete and return this form only if you wish to withdraw from the contract.)

For the attention of Origine Paris, 231 rue Saint-Honoré, 75001 Paris (contact@origineparis.com):

I/We (*) hereby notify you (*) of my/our (*) withdrawal from the contract for the sale of the goods below:

Ordered on (*) / received on (*): ______ Order reference: ______

Name of consumer(s): ______

Address of consumer(s): ______

Signature (only if this form is notified on paper): ______ Date: ______

(*) Delete as appropriate.